Frequently Asked Questions

Creating an account is simple! Click the "Register" button in the top navigation, fill out the registration form with your information, and verify your email address. Once verified, you can start using all the platform features.

You'll need to provide your full name, email address, password, and select your role (student, teacher, or parent). Additional information like your educational institution and grade level may be required depending on your role.

We offer both free and premium plans. The free plan includes basic access to courses and limited features. Premium plans provide access to advanced features, unlimited courses, and priority support. Contact us for detailed pricing information.

Browse our course catalog, select a course that interests you, and click "Enroll." Some courses may require approval from your teacher or administrator. Once enrolled, you can access course materials and start learning immediately.

Yes! Our platform provides comprehensive progress tracking. You can view your completion rates, quiz scores, time spent learning, and overall performance analytics. Teachers and parents can also access progress reports.

We offer a wide variety of educational content including video lectures, interactive quizzes, downloadable materials, live sessions, and multimedia resources. Content covers various subjects and grade levels.

Exams are timed assessments that test your knowledge of course material. They may include multiple-choice questions, short answers, and essay questions. Results are available immediately upon completion, and detailed feedback is provided.

Retake policies vary by course and are set by your teacher. Some exams allow unlimited retakes, while others may have restrictions. Check with your teacher or course description for specific retake policies.

Grades are typically calculated based on a combination of factors including exam scores, assignment completion, participation, and other assessments. The specific grading criteria are determined by your teacher and outlined in the course syllabus.

Our platform works best with modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

Click the "Forgot Password" link on the login page. Enter your email address, and we'll send you a password reset link. Follow the instructions in the email to create a new password.

You can contact our support team through multiple channels: email at support@educationalplatform.com, phone at +1 (555) 123-4567, or by filling out our contact form. We typically respond within 24 hours.